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Privacy Policy

Last Updated: 01-01-2026

Valtara Services Private Limited (“We”, “Us”, “Our”) respects your privacy and is committed to protecting the personal information of users (“You”, “Your”) who access or use www.parthana.com (“Website”).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our Website.


1. Information We Collect

 

1.1 Personal Information

We may collect personal information including but not limited to:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely via third-party payment gateways)

1.2 Non-Personal Information

We may collect non-identifiable information such as:

  • Browser type
  • IP address
  • Device information
  • Pages visited and time spent on the Website

2. How We Use Your Information

We use the collected information to:

  • Process and fulfill orders
  • Communicate order status and customer support responses
  • Improve Website functionality and user experience
  • Send promotional emails or updates (only if you opt in)
  • Comply with legal and regulatory requirements

3. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to:

  • Enhance user experience
  • Analyze Website traffic and usage patterns

You may choose to disable cookies through your browser settings; however, doing so may affect certain features of the Website.


4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

We may share your information only with:

  • Payment gateways and logistics partners for order fulfillment
  • Service providers who assist in Website operations
  • Government or legal authorities when required by law

All third parties are obligated to keep your information confidential.


5. Payment Security

We do not store your credit/debit card details or UPI information.
All payments are processed through secure, PCI-DSS compliant third-party payment gateways.


6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal data against unauthorized access, disclosure, or misuse.
However, no method of transmission over the internet is 100% secure.


7. User Rights

You have the right to:

  • Access, update, or correct your personal information
  • Request deletion of your data (subject to legal obligations)
  • Opt out of marketing communications at any time

To exercise these rights, please contact us at the email address below.


8. Third-Party Links

Our Website may contain links to third-party websites.
We are not responsible for the privacy practices or content of such external sites.


9. Children’s Privacy

Our Website is not intended for individuals under the age of 18.
We do not knowingly collect personal information from minors.


10. Changes to This Privacy Policy

Valtara Services Private Limited reserves the right to update this Privacy Policy at any time.
Changes will be posted on this page with a revised “Last Updated” date.
Continued use of the Website after changes constitutes acceptance of the updated policy.


11. Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us:

? Email: support@parthana.com
? Alternate Email: info@parthana.com


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