Welcome to Crowinfo Systems private limited.
The users are requested to go through our shipping and refund policies before buying any product from our website. We accept only online orders and do not take any orders over phone or mail.
Shipping
We like to take great care of our customer’s needs and hence we have determined a policy favorable to all users and customers.
All of our products are shipped within 1-2 days after order placement and delivered in 1-3 days after shipping. We ship through popular courier services and you can track the order online after it is shipped.
If the customer orders from a faraway place from our home office, then it may take longer time to deliver. But rest assured that the product will be delivered.
We ship on all the days (Monday to Saturday) except for Sunday and public holidays.
In case the product is not delivered after a stipulated time frame, contact us immediately. We will inform you of the problem and resend you the item. No extra shipping cost will be paid by you.
Please note that all of the items we ship will have an invoice mentioning the prices. All the prices are inclusive of taxes as per Indian Tax Regulations.
Refund
We accept products if they are damaged or defective only if they are in their original package and condition, within 30 days of receipt. The shipping cost of the return shipping will be paid by you unless the product arrives damaged or defective.
To arrange for the return and any other queries contact support@robopixel.in or fill the contact us form with the heading “REFUND”.